FAQs

How do i place an order ? 

Step 1 : Go to the website click on the products u want to buy.

Step 2 : Add it to cart

Step 3 : Please fill all the fields mandatorily, don't miss out on contact number and pin code and cross check before submitting it.

Step 4 : Check and do the payments accordingly.

Step 5 : You'll receive sms confirmation once your order is confirmed.

How do i get to know if my order is confirmed ?

You'll receive sms confirmation once your order is confirmed.

Do you provide Cash on delivery ?

Yes!! we do provide cash on delivery

Can i add multiple products in one order ?

Yes!! you can add as number of products u wish to buy.

 All the price of the products are inclusive of GST ?

Yes, all products are of GST inclusive.

There are any hidden charges ?

There is no hidden charges.

Can both men and women use the products ?

YES ! All our products are unisex.

 

Is patch test is necessary for all the products ?

YES ! Even natural ingredients might cause allergic reaction to few skin types.

Can i edit / update / cancel my order once its confirmed ?

Orders cannot be canceled or modified after they've been placed.

What to do if my order is damaged or if i receive wrong product ?

We try our best to pack our orders carefully so that its protected during shipping. In case if you have received a wrong product, damaged (broken) condition replacement will take place only if informed within 24 hours with proof of unboxing video, from the time of delivery. Replacement will not be done for small scratches/ dents

How long does it take for the order to arrive ?

Your order will be received in 3 to 5 working days, excluding the day u have ordered.

How long does it take for the product to dispatch ?

It takes 24 hours to process your order and dispatch it, excluding the day u have ordered. Once your order is packed u'll receive text message from our courier partner.